Refunds and Exchange Policy
Exchange Policy:-
Regarding Exchange, email to contact@globussales.com or submit a request in contact us page within 24 hours of delivery.
- On exchange acceptance by mail, Customer is supposed to ship back the product in original packaging condition to avoid any transit damages/loss of product to our address within 2 days of Replacement Confirmation by Email.
- Update the tracking number in the follow up mail within 2 days.
- Return not shipped within 2 days will not be accepted strictly.
- On receiving the returned product, we will examine the item to be free of any damage and then we will update you with the store credit in 24-48 hours for the particular item.
- The store credit can be used in your next purchase.
- Store Credit received cant be combined with any/existing offer codes if applicable and shipping cost will be applicable for the order. And Refund won’t be provided
Cancellation Policy
- The order can be cancelled only within 2 hours of placing it with applicable cancellation charges and not anytime later as we start processing it. You can email us on contact@globussales.com with your order number to cancel.
- For shipped order delays caused by delay in shipment delivery due to courier company or external factors like rains, pandemic restrictions or lockdown cannot be cancelled.